Free shipping to Italy for orders starting from € 95 | Free returns within 14 days

FAQ

About us

Who is Par.co Denim?

Par.co Denim is an Italian brand with a sustainable soul. Ours are eco-jeans. 100% Made in Italy. With a rethinking of the jeans production chain, we applied from the beginning sustainability policies and standards. Therefore, we carefully select and choose raw materials, accessories, suppliers, collaborators, and partners. The headquarters is in Bergamo, Italy.

Where are your products made?

The production takes place in Italy. Every step. In addition, we rely on small-sized local craftsmen and companies. They are placed within 35/40 km from Bergamo, where Par.co Denim headquarters is located. So, our production chain is short and local.

How are your products made?

Our garments are artisanally produced, not industrially. Cutting, sewing, washing and assembling processes happen in local craftsmen place and small companies. Also, we have carefully chosen partners for each step of our short production chain. Moreover, our industrial laundry partner uses eco-friendly washing and eco-aging process. Furthermore, laser technology can help up getting the vintage look for our jeans.

Do you sell online?

Yes! We ship all over Europe.

Do you have retailers?

Our showroom is in Bergamo, Via Maglio del Lotto, 18 26124 Bergamo (BG) Italy. Here, you will find all the collections. We receive by appointment by telephone +39 349 3266849 or email contact at info@parcofashion.eu

To date, you can find retailers which sell a selection of Parco Denim collection in:

Italy

Alessia Caffo – Via dei Mille 17, 19121 La Spezia (SP)

Atotus – Via Roma 34, 38096 Vallelaghi (TN)

Clumsy Green Concept Store – Piazza Crispi 9, 55045 Pietrasanta (LU)

Eticló – Via Clavature, 22/E, 40124 Bologna (BO)

Genius Loci – Via Ugolini 19, 37022 Fumane (VR)

Kauri Store – Via Bottai 1/A, 39100 Bolzano (BZ)

Kauri Store – Via Santa Croce 15, 39042 Bressanone (BZ)

Lo Spaventapasseri – Via Luccioli 30/R, 16123 Genova (GE)

Modalità – Corso Mazzini 52/4 presso Galleria Gessi, 48018 Faenza (RA)

 

Austria

Sport Girbl Gerd Girbl – Bahnstrasse 300, 5350 Strobl

NOST Store – Bramsaustr. 19, 5324 Faistenau

How do I get in touch with you?

You are welcome to email us at info@parcofashion.eu, give us a call at +39 334 6382089 or contact us using Facebook, Instagram, and LinkedIn.

Specific contacts for:

Press inquiries
Please send an email to Fedora, our communication assistant. You can reach her at fedora.agosti@parcofashion.eu

Interview inquiries
For students – Interview for Academic Thesis or Case Study projects
Please send an email to Fedora, our communication assistant and sustainability ambassador. You can reach her at fedora.agosti@parcofashion.eu

Job opportunities
Open job position
Unfortunately, there are currently no open positions.
You are welcome to share ideas with us writing to our owner Matteo at matteo@parcofashion.eu

Internship
We are setting up a scheme for university placements, if interested, please send an email to Fedora with your CV or Linkedin profile at fedora.agosti@parcofashion.eu

Retail inquiries
Are you interested in selling Par.co Denim in your store, online platform or App?
If you are enthusiastic about Par.co Denim and its values, contact Matteo.
You can reach him through calling the +39 334 6382089 or at matteo@parcofashion.eu

Customer care
Customer care is active from Monday to Friday, from 9 am to 18 pm. Please get in touch with Patrick, our e-commerce manager. You can reach him at sales@parcofashion.eu or at +39 349 3266849.

Payments

How can I pay?

Payment methods accepted are PayPalⓇ, credit or debit card and wire transfer.

Shipping

Where do you ship?

We ship all over Europe

How much are the shipping costs?

In Italy, the shipping cost is  € 6, but we ship free of charge for orders above € 95.

In Europe, the shipping cost is  € 15, but we ship free of charge for orders above € 250.

Products

Are your products made by organic cotton?

You bet. Our jeans are made of denim fabric with certified organic cotton. Specifically, with the certification by GOTS (Global Organic Textile Standard). Certified organic cotton defines high-level environmental criteria along the entire supply chain. It also requires compliance with social criteria.

Why does the size come in inches?

The jeans size comes in inches since this product was born in the USA as work clothing in the second part of the 19th century. The inch system is used in Anglo-Saxon countries.

How do I know which is the best size for a pair of Par.co jeans?

Jeans size comes in inches, so basically, the size expresses the measure of the waist of the model in inches, size 25 means that the jeans’ waist measures 25 inches, which expressed in cm is about 63,5 cm (1 inch is about 2,54 cm). 

So, go get your measuring tape and use the jeans you already own as a model to find out what is the right size for your Par.co denim measuring the waist, hip, and length, following the size guide.

Are your products cruelty-free?

Yes, our garments are cruelty-free. Indeed, we got the Animal Free certification from LAV (Anti Vivisection League) by getting their highest rate because we gave up using any animal fur, feather, silk, leather or wool. 

Returns

Is it possible to return or to exchange my product?

If the size doesn’t fit precisely, you can change it or change the model for free the first time.

If you are not 100% satisfied with your products, you can return them to us within 14 days. This is possible up to 14 days after shipment of your order, the product has to be complete with labels and should not be worn, washed or damaged.

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